Welcome to FST, your trusted provider of Wireless, LTE, and PBX subscription services. Please read these Terms and Conditions carefully before using our services. By subscribing to or using our services, you agree to comply with these terms.
1. General Overview
1.1 These Terms and Conditions (“Terms”) govern your use of the FST services (“Services”) provided through our website and related platforms.
1.2 By subscribing to FST services, you agree to be bound by these Terms and our Privacy Policy.
1.3 FST reserves the right to amend these Terms at any time. Changes will be effective immediately upon posting on our website.
2. Eligibility
2.1 You must be at least 18 years old to subscribe to our Services.
2.2 By using our Services, you confirm that the information you provide is accurate, complete, and up-to-date.
3. Services Provided
3.1 Wireless Services: High-speed wireless internet access with flexible data plans.
3.2 LTE Services: Reliable LTE connectivity with scalable options for individuals and businesses.
3.3 PBX Services: Cloud-based private branch exchange solutions tailored to your communication needs.
3.4 Service availability may vary depending on location, network capacity, and other factors.
4. Subscription and Payment
4.1 Subscription Plans: Subscriptions are offered on a monthly, quarterly, or annual basis, as specified during sign-up.
4.2 Payment Methods: Payments can be made via credit/debit cards, bank transfers, or other accepted methods listed on our website.
4.3 Billing Cycle: Your subscription will auto-renew at the end of each billing cycle unless canceled.
4.4 Late Payments: Late payments may result in service suspension or termination.
5. User Responsibilities
5.1 Account Security: You are responsible for maintaining the confidentiality of your account credentials.
5.2 Prohibited Activities: You agree not to use our Services for illegal activities, spamming, or any actions that disrupt our network or other users.
5.3 Equipment: Any equipment provided by FST must be returned upon cancellation of Services. Fees may apply for unreturned or damaged equipment.
6. Service Limitations
6.1 FST does not guarantee uninterrupted or error-free Services. Service quality may be affected by factors such as weather, technical issues, or third-party disruptions.
6.2 We reserve the right to limit, suspend, or terminate your access to Services if you violate these Terms.
7. Cancellation and Refunds
7.1 Cancellation: You may cancel your subscription at any time through your account dashboard or by contacting customer support.
7.2 Refunds: Refunds are not guaranteed and are issued at FST’s discretion based on unused service periods or technical issues.
8. Privacy and Data Usage
8.1 Data Collection: FST collects and processes personal information in accordance with our Privacy Policy.
8.2 Third-Party Sharing: We do not sell or share your data with third parties without your consent, except as required by law.
9. Liability
9.1 FST is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services.
9.2 Our maximum liability to you will not exceed the total subscription fees paid during the six months preceding the claim.
10. Dispute Resolution
10.1 Any disputes arising from these Terms shall be resolved through arbitration in accordance with applicable laws.
10.2 By using our Services, you waive the right to participate in class-action lawsuits against FST.
11. Governing Law
11.1 These Terms are governed by and construed in accordance with the laws of South Africa.
12. Contact Information
For questions or support, contact us at:
Email: support@fst.com
Phone: 011 258 4477
Thank you for choosing FST for your Wireless, LTE, and PBX needs!
