Get FASTER internet access for LESS! Using the latest Fixed Wireless Broadband technologies and backed by our fibre backbone, we can offer TRUE UNCAPPED and UNSHAPED internet!
Save 50% on your telecommunications
WIRELESS PACKAGES
Get Uncapped Wireless Internet
PACKAGE COMPARISON
Basic & Express
for Home and Small Businesses
PRO
with Service Level Agreement (SLA) for Businesses
Service Level Agreement (SLA)
Response time
Support
Fair Use Policy
Upload speed
Connection Type
Assigned Account Manager
Public IP (IPv4 & IPv6)
Hosted PBX extensions
Download speeds
Hardware (rental)
Target market
X (best effort)
Up to 3 business days
Helpdesk (1st-level)
High Fair Use Limits. Notification to customer to reduce data usage or change package within 1 month to avoid service cancellation.
20% of download speed
PtMP / Asynchronous
X
✓ (1x Dynamic)
X
up to 100Mbps (RUSH Ready areas only)
Outdoor Radio + Optional Router
Residential & SME customers
✓ (with penalties)
8 Business hours
Priority (2nd-level)
VERY High Fair Use Limits. Notification to customer to reduce data usage or change package within 1 month to avoid service cancellation.
50% of download speed
PtMP / Asynchronous
✓
✓ (1x Static)
✓ (10x Included)
up to 100Mbps (RUSH Ready areas only)
Outdoor Radio + Optional Router
SME & Corporates that require Service Level Agreement (SLA) & higher upload speed
The fastest home fibre
ADVANTAGES
Multiple towers in the same area
With over 80 active towers, most customers have the option to connect to the best available tower ensuring a fast and reliable connection. Trees, buildings or other elements that may degrade the network quality, can be avoided in most instances by connecting to the best WIRUlink tower from the customer’s exact location.
We build our own towers
Because we build most of our own towers from the ground up, we are away from radio interference caused by other service provider networks and manage the frequency spectrum in the area ourselves. This gives customers a more reliable and consistent service when compared to other providers who simply rent space on already crowded towers.
Dedicated customer support technicians
Because we build most of our own towers from the ground up, we are away from radio interference caused by other service provider networks and manage the frequency spectrum in the area ourselves. This gives customers a more reliable and consistent service when compared to other providers who simply rent space on already crowded towers.
Dedicated tower support technicians
With over 80 active towers, most customers have the option to connect to the best available tower ensuring a fast and reliable connection. Trees, buildings or other elements that may degrade the network quality, can be avoided in most instances by connecting to the best WIRUlink tower from the customer’s exact location.
Using the latest in network equipment technology
With over 80 active towers, most customers have the option to connect to the best available tower ensuring a fast and reliable connection. Trees, buildings or other elements that may degrade the network quality, can be avoided in most instances by connecting to the best WIRUlink tower from the customer’s exact location.
Multiple peering locations
Because we build most of our own towers from the ground up, we are away from radio interference caused by other service provider networks and manage the frequency spectrum in the area ourselves. This gives customers a more reliable and consistent service when compared to other providers who simply rent space on already crowded towers.
Fully owned and managed network
Because we build most of our own towers from the ground up, we are away from radio interference caused by other service provider networks and manage the frequency spectrum in the area ourselves. This gives customers a more reliable and consistent service when compared to other providers who simply rent space on already crowded towers.
Round-the-clock network health monitoring
With over 80 active towers, most customers have the option to connect to the best available tower ensuring a fast and reliable connection. Trees, buildings or other elements that may degrade the network quality, can be avoided in most instances by connecting to the best WIRUlink tower from the customer’s exact location.
2-13 backhaul links per high site
With over 80 active towers, most customers have the option to connect to the best available tower ensuring a fast and reliable connection. Trees, buildings or other elements that may degrade the network quality, can be avoided in most instances by connecting to the best WIRUlink tower from the customer’s exact location.
24 hours plus of battery backup at all towers
Because we build most of our own towers from the ground up, we are away from radio interference caused by other service provider networks and manage the frequency spectrum in the area ourselves. This gives customers a more reliable and consistent service when compared to other providers who simply rent space on already crowded towers.
Stock on all customer equipment
Because we build most of our own towers from the ground up, we are away from radio interference caused by other service provider networks and manage the frequency spectrum in the area ourselves. This gives customers a more reliable and consistent service when compared to other providers who simply rent space on already crowded towers.
Fibre and Microwave backhaul links
With over 80 active towers, most customers have the option to connect to the best available tower ensuring a fast and reliable connection. Trees, buildings or other elements that may degrade the network quality, can be avoided in most instances by connecting to the best WIRUlink tower from the customer’s exact location.
Get Uncapped Wireless Internet
Frequently Asked Questions
Being a disrupter in the market, we believe customers should get true uncapped Wireless Broadband, without having to worry about technical jargon. The FST Network is powered by the latest Fixed Wireless Broadband technology available. We can offer higher speeds at lower prices to thousands of customers on the FST Network.
Our Professional packages are perfectly suited for business use where uptime and service is of utmost importance to you. The Professional packages have (1) a higher upload speed, (2) is uncontended 1:1, (3) higher Fair Use notification thresholds, (4) a free static IP address, (5) you get priority 2nd-level support, (6) a higher Service Level Agreement (SLA) and time to repair with service credit penalties and (7) you get an assigned account manager to look after your account.
On the Unreal and Express packages, your upload speed is 20% of your max download speed. So on an Express 20Mbps package, your download speed is up to 20Mbps and your upload speed is up to 4Mbps. For businesses and higher upload speed requirements, our Professional packages upload speed is 50% of your max download speed. On the Professional 50Mbps package, your download speed is up to 50Mbps, while your upload speed is up to 25Mbps.
You can expect 8-15ms average latency from Johannesburg to servers in Johannesburg on the FST Network. This makes for excellent low latency gaming! We also have direct peering in Cape Town, Durban, London, Amsterdam and Frankfurt to make sure you get the best latency to local and international destinations.
The technology requires clear LoS (Line of Sight) between your roof mounted radio and one of our FST Ready towers in your area. Go to www.fst.co.za/coverage to see if there’s FST Ready coverage at your location.
When ordering, you have the option to choose a wifi router of your choice or make use of your existing compatible router bought elsewhere.
We are always looking at ways to make the best possible internet access affordable for everyone. Because of the new improved hardware, a new customer installation costs us over R7 500 per installation. Instead of simply passing this total once-off cost on to customers, we give customers three rental options (Month to Month, 12 Months or 24 Months) of how they want to pay for this at heavily subsidised rates.
We believe that the internet should be completely uncapped with no strings attached. To ensure that other users that abuse the network (downloading 24/7) does not negatively impact your internet speeds and experience, we have introduced Fair Use Notification thresholds on each package. Instead of shaping, throttling or disconnecting a user reaching these, ultra high, usage thresholds, we will simply notify them to reduce their data usage or upgrade to a package with a suitable Fair Use threshold. Should the user keep on exceeding these thresholds, FST will give the customer one month notice of cancellation to protect the service of other users. Don’t worry, you should never reach even 50% of the Fair Use threshold under heavy internet use conditions.
Yes. Although FST is a market leader and moving to the latest technology, most other Wireless Internet Service Providers are busy migrating their networks to the Cambium ePMP hardware that FST have been using for the last few years. Ask our Helpdesk for the description/specifications of your old equipment to advertise and you may sell this again.
