About FST Group
WE HELP YOUR BUSINESS GROW
Licensed internet & telephone provider
FST GROUP is a trusted communications provider. Our customers, from SMME to Enterprise, trust us in delivering their communications securely and timeously. We focus on all forms of telecommunication solutions, over any access medium, whether it is voice or data. We provide trusted, cost-effective connectivity that works.
The fastest home fibre
The fastest home fibre
Our Vision
- FST-Group strives to establish itself at the forefront of the telecommunication industry and as the preferred service provider in South Africa
- We want to have a positive influence on millions of people’s lives, including our staff, suppliers and customers.
- We strive to set an example to all South Africans on how to operate a successful and sustainable business while acting with integrity and honesty.
Mission Statement
- Our mission is to ensure an exceptional experience throughout the customer journey. This is achieved by a conscious focus on a customer-centric approach as well as a continuous evolution of technology and service offering. Our objective is to meet the current and future telecommunication needs for everyone, from homes to businesses of all sizes.
- Our products and services are designed to meet changing market demands, supported by our experienced and qualified management team that is guided by our company’s core values and successful track record.
- The company’s core values are the fundamental beliefs of our organization. These guiding principles develop a culture within FST that differentiates us from the rest of the market.
Get Uncapped Wireless Internet
Get Uncapped Wireless Internet
Our Core Values
Serve our Customers
We are willing to go the extra mile to create an extraordinary customer experience. We look for solutions to customer problems rather than excuses. We drive a culture where the customer comes first by listening to the “voice of the customer” (i.e. customer expectations, experience, feedback, needs, requirements).
Motivated by Passion
We are driven by passion and optimism. We love what we do! Our passion is evident in the quality of service and work we deliver, as well as the manner, process and attitude in which it is done. We are enthusiastic about the future, and are optimistic about things to come.
Strive to be the BEST
We strive to continuously improve our services, develop new skills, remain relevant and better our work flow, so to not fall into a comfort zone or become stagnant. Not being faultless, but rather remain humble and have the courage to make bold decisions. We show resilience in tough times, learn from past experiences, and show ethical character.
Work Together
We perform as individuals, but we will only succeed as a team. Every single employee makes a contribution to the WIRUlink team effort by “pulling their weight”, offering assistance and fostering a “One Team” culture. We do not blame one another, but rather work together in delivering excellent customer service by taking ownership and assuming responsibility.
